Is my data online?
No. Snipit has no account and no internet access. Everything stays on your phone.
How do I update Snipit?
Open the Download page, download the new version and install it over the old one. Your records stay. Make a backup first, just in case. Your version is shown at the bottom of Snipit's Settings.
How do I move to a new phone?
On your old phone: Settings → Backup and restore → make a backup with a password, and save the file somewhere you can reach (Drive, email, a USB cable). On your new phone: install Snipit, open Backup and restore → Open a backup, pick the file and type the password.
I forgot my backup password.
It can't be recovered: not by you, and not by us. If you still have your phone, make a new backup with a new password and keep it somewhere safe.
What happens if I uninstall Snipit?
Your trackers are removed with the app. Make a backup first.
How often should I back up?
After big changes, and at least once a month. Snipit reminds you when it's been a while, or turn on Back up by itself in Settings.
What does the app lock do?
It asks for your fingerprint, face or phone PIN when you open Snipit. It hides your trackers from people using your phone; it doesn't encrypt them.
Can I use another currency?
Yes: Settings → Money → Currency. Only the sign changes; amounts are not converted.
Why does it say “next month” instead of a number of days?
Snipit only counts days when you entered a full date or set a Due day. For a month-only row it says “next month”, so it never guesses a day you didn't enter.
Where did my finished tracker go?
If you archived it, it's at the bottom of the Trackers tab, under Archive. It opens read-only; tap Restore to bring it back. Nothing is deleted.
How do monthly limits work?
Open a tracker → Edit setup → Set a monthly limit. Snipit shows what's left this month, turns amber when you're close, and starts fresh on the 1st. See the User guide.
How do I add a Snipit widget?
Press and hold an empty spot on your home screen, tap Widgets, then Snipit. Amounts are hidden unless you turn on Settings → Show amounts on the widget.
I'm not getting reminders.
Open Settings → Check reminders and tap Send a test. If nothing comes, allow notifications for Snipit, and on some phones set Snipit's Battery to Unrestricted.
What are the cards at the bottom of Home?
Snipit's own cards: our sponsors, what's new, help and ways to support Snipit. Tapping one opens this website in your browser; swipe them to see the others. They never track you, and Snipit stays offline.
I found a bug or have an idea.
Tell us at support@sisiglabs.click. See the Contact page for what helps us most.
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